Lessons in the Walmart…

Y’all! I’ve got to tell you a story. Prayer works. It really does!

Anyone who knows me knows how little I care for going to the Walmart and it’s only gotten worse since Covid (actually, I’ve not cared for going into any retail establishment since Covid, but that’s another blog). But, I had to go to the Walmart the other day, so…

Hurricanes have a way of changing a person’s plans. Mind you, I’m not comparing the damage done by Hurricane Delta to our home to the destruction she caused many in southwest Louisiana, but they can sure be challenging to all of us.

In the days following the storm, my honey decides that she wants to change up the room we recently renovated (let’s call it a re-renovation–forced, but still…). She decides to take out a wall and make a large den in that part of the house, which basically means we no longer need the new television, so having never even opened the box, we decide to return it.

So, I take off a couple of days last week just to catch my breath after a big project at work. It seems to be an opportune time to return the television that, yes, we should have returned much sooner, but you know how those things go, right? I load the television (in its original, unopened box), get the receipt from my honey and head to Walmart.

I pull into the parking lot and my anxiety level increases just from that simple exercise. I utter this prayer: “Lord, by Your Spirit, give me peace and patience so that I don’t say or do something that both you and I will regret.” Now, I’ve discovered that when I pray for patience, He never grants me patience, but gives me opportunity to practice patience. Well, the Lord answers prayer!

I walk into Walmart holding this bulky 52″ television and the lady at the door looks at my receipt and directs me toward the customer service counter. “No problem,” I say to myself, “that’s what I expected.” Of course, making my way to the customer service counter I discover six people in line ahead of me and one customer service rep (ever try social distancing with a 52″ TV in your arms across the front aisle in Walmart?). So, here comes the frustration.

One by one, the customers make their way up to the counter. Every time one completes a transaction, I pick up the TV and move six feet forward. Twenty minutes later and a change in customer service reps (must have been break time) I make it to the counter. I tell the lady that I’d like to return the TV, to which she looks at me and says, “You’ll have to return this in electronics. We can’t take it here.”

What? Before I know it, these words slip out of my mouth–“Why couldn’t someone have told me that twenty minutes ago? And, why didn’t the lady a the front door tell me to head to electronics?” And, no, the expression on my face was not my usual angelic self.

The patient lady simply said, “I’m sorry, you’ll have to go to electronics.” Not her fault, I know, but now I’m frustrated. All the way back to the electronics counter I feel the frustration rising and my mind is constructing ten different scenarios that have me waiting another twenty minutes to return the TV. Finally, I stop and remember the prayer I prayed before I walked into the store. My heart is at peace once again.

I make my way to the electronics counter and I see two customers. “Not too bad,” I think. One customer finishes her transaction as I arrive, and the other customer (with a basketful of groceries) pulls up to the counter, and I think, “Oh, no! Here’s the twenty minutes I was afraid of.” But, the lady only wanted to ask a question, so she was soon on her way.

I approach the counter, tell the cashier I’d like to return the TV, and she asks for the receipt. I give her the receipt. She looks at it and says, “We can’t take this back. We have a 30 day return policy on electronics.” (I suppose I should check the fine print on those long receipts, but really…I missed it by 10 days!)

Yes, my jaw dropped and the redness in my face grew. I remembered the prayer I just prayed a few minutes ago, and with all the sincerity I could muster, said, “But, ma’am, I haven’t even opened the box!”

“Why do you need to return it?” she asked.

“Because the wall we were going to hang it on was crushed by a tree, and we don’t need it anymore,” came my response.

She inspected the box all over to confirm that we hadn’t opened it. She looks at me and says, “A manager will have to make this decision.” Ah! So, here’s the twenty minutes I was afraid of. She calls the manager. A mere five minutes later a manager shows up, looks at the TV and says, “Take it back.”

Whew! I breath a sigh of relief. During those five minutes I envisioned having to sell a brand new, still-in-the-box 52″ TV on Facebook Marketplace for half-price just to get rid of it. And, I’m thinking of all the snide comments I’m going to make when the manager says he/she can’t take it back. As usual, I was worried for nothing.

The lady begins the transaction and asks if I have the debit card that was used to purchase the TV (otherwise, you get store credit). I did. I handed her my card, she looked at my name and said, “You’re Lynn Malone?”

“Uh, yes,” I replied.

“Are you from Chatham?” she asked?

“Uh, yes,” I replied.

“You know my mother and grandmother,” she said.

She proceeded to tell me their names, and yes, I had known her grandmother all my life, and I attended school with her mother. It’s a small world, really, and for five minutes we had old home week. I left the electronics department at Walmart feeling much less frustration, but more than that, I was grateful the Lord had answered my prayer that I would not say or do anything that would both he and I would regret. Trust me! Had I let frustration get the best of me, that story would have made it back to Chatham quicker than I could, and it would have diminished my witness, but more importantly, it would have stained the name of Jesus Christ.

Like most preachers, I have a knack for making short stories long, but that notwithstanding, I’ve pondered a few lessons since that trip to the Walmart.

One lesson is not to play “What if…” in my mind. What if there are ten customers in line and I have to wait thirty minutes? What if they don’t take the TV back? We created scenarios in our mind to cause worry over things that may never happen. Certainly, the scenarios that could have played out at Walmart are nothing compared to what many people face every day, but the human proclivity is to “What if” in the most dire circumstances. We cannot “What if” our way through life and expect to find the peace of God that passes all understanding in Jesus Christ.

Another lesson I learned in the Walmart is that this really is a small world, and that anywhere we go, there is someone who is likely to know us, or know someone who knows us. It’s that whole “six degrees of separation” thing, I suppose, but it is a reason to be kind and gentle in every situation. Of course, those are both fruit of the spirit, too, so there’s that…

A lesson I had confirmed is that the Lord does answer our prayers, and I’m grateful He answered mine that day. The problem is that we don’t often take the time to offer prayers. We get too busy to pray. One thing is for certain: the Lord can’t answer the prayer that isn’t prayed.

I also reminded myself of a lesson I’ve tried to teach the congregations I’ve pastored through the years: Pray before we enter the fray. Someone once said that the problem with life is that it happens so daily. We prepare ourselves for the challenges of life through prayer as we begin the day, or as we head into stressful situations. Yup! We pray in the middle of challenging times, but if we haven’t prepared for the challenging times through prayer, it may often feel like our prayers are bouncing off the ceiling. Pray…at all times…pray, but let each morning begin with that heavenly conversation. It will set the tone for the rest of the day.

Sorry I took such a long time to make a few weak points, but I never expected a trip to the Walmart to yield positive fruit in my life. Perhaps the catharsis of my sharing will help make us all more attentive to the grace all around us. We can experience God’s grace in every place…if we’ll just pay attention…even, in the Walmart.

Until next time, keep looking up…

2 thoughts on “Lessons in the Walmart…

  1. Well 3/4 of the way into this post I had a suspicion that your last frustration would have been “I’m sorry sir but your Debit Card isn’t working”🙄🥱

    Sent from my iPhone

    >

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